User documentation
Users need to know what to do, what not to touch, and who to contact when the workflow errors.
- Usage guide
- Scrubbed screenshots
- FAQ
- Support channel
OPERCEL Documentation
Handoff, support, and expansion
A good system can change when the business process changes. Handoff documentation covers usage, checks, fields, and expansion.
Technical documentation
Admins need to know where workflows run, which credentials are used, and which routes are public.
- Workflow map
- API route list
- Environment variables
- Rollback notes
Expansion plan
After the first workflow is stable, expansion can move into reports, dashboards, light CRM, AI classification, or internal apps.
- ROI backlog
- Bottleneck priority
- Avoid overbuild
- 2-4 week review